GENERAL QUESTIONS

Everything you need to assemble and hang your masterpiece; baseplates, colorful bricks, easy-to-follow instructions, a special tool, hanging strips, and attaching bricks. 

Our design team will prepare a digital proof of your image within 48 hours from the moment you upload your picture! As soon as you approve your masterpiece by email, your kit leaves our facility in 3-5 days! If you choose one of our pre-designed kits, your kits will ship in 3-5 days. 

Each baseplate takes 30 minutes for two people to build it! The total time varies depending on the size you choose. For example, if your wall-art is 20 inches x 30 inches, it has 6 plates, thus it takes 3 hours to build :)

This tool is soooo useful! You can use it to remove bricks if you make mistakes, so you don’t break your nails ;), and as a building tool, so that your finger doesn’t hurt! You can learn more about how to use it clicking here!

Nope! Our kits include hanging strips so that you do not have to spend more money on expensive frames! You can do everything yourself. You can download our instructions in our LEARN tab!

First, make sure to look around just in case you are missing it. If you are positive that you do not have it, we are happy to send you another one! Simply send us an email at hello@lovepixart.com with the name of the bag that you need and we will ship it as soon as possible! We triple-check all of your kits to avoid this, but we are humans and these things can happen. 

We are a family-owned business located in the sunshine state of Florida. But we offer international shipping :)

Yes! Prices and arrival times vary depending on where you are located, but we do offer international shipping :)

No worries! We also offer the masterpieces already built, with all the bricks in their place. You will receive your masterpiece ready to hang!

You will receive your tracking number on your email once your kit is ready for delivery!

Not yet! But we will soon :) stay tuned!

First, we are so sorry! Some things are not in our control! If this is your case, we are more than happy to send you replacements! Simply sends us an email at hello@lovepixart.com with an image of your kit and we will proceed to send you everything you need ASAP :)

First, we are sorry! Some things are not in our control! If this is your case, send us an email at hello@lovepixart.com with your tracking number and we will send you a new one as soon as possible! 

PERSONALIZED KITS

Recommended sizes vary depending on the number of people your image has. The more people, the bigger the size has to be in order to develop a high-quality wall-art! If you are not sure which is the best size for your image, you can send us an email at hello@lovepixart.com with your image and we will be happy to recommend the perfect size!

You can choose your size y clicking here.

No problem!! We can make kits as big as you want! Simply send us an email at hello@lovepixart.com with your image and your desired size and we will respond as soon as possible with a digital proof and a quote! 

As soon as you select a size, our website will prompt you to upload your image before adding your PIXART to the cart.

You can choose your size by clicking here!



For better results, we recommend images with the following characteristics; (1) good lighting on faces, images with strong shades turn out darker, (2) faces looking forward, side faces are not recommended, (3) the closer the better, (4) not focused on the background or landscape, (5) bright colors, (6) and finally, one special memory you want to bring to life. You can find these on the product page under “Tips on choosing your picture”

You can choose your size y clicking here.

We will make changes to your design until you are 100% satisfied, if you change your mind about your image you can send us a new one and we will send you a new digital proof :)

Our design team does everything to try to work with your image. If we see that your wall-art is not turning out with the quality we strive for, we will send you an email with your digital proof and ask if you would like to change your image for a better final result!

Unfortunately, once you approve the digital proof of your picture, we do not offer returns or exchanges, but we will not ship your kit until you approve the design! You can make as many changes as you need until you are 100% satisfied, you can send us a new picture as well! Our goal is to make you happy! If your kit is damaged, we will definitely send you a replacement, send us an email at hello@lovepixart.com with an image if what is damages and we will ship it as soon as possible! 

For personalized kits, we recommend ages 5 and up with adult supervision! We have clients of all ages that love building their kits! The best part of the process is that everyone will want to participate!

COOL ART KITS

That’s awesome! Simply upload an image of your cool art in the personalized collection. Choose your size and instead of uploading a family photo, upload a cool art photo :)

No problem!! We can make kits as big as you want! Simply send us an email at hello@lovepixart.com with your image and your desired size and we will respond as soon as possible with a digital proof and a quote! 

We recommend you consider the following aspects when choosing your size; (1) where do plan to hang it?, (2) how long do you want to invest in building it?, (3) how much do you want to spend?, and (4) the amount of detail you want in your design! 

You can choose your design by clicking here!

For cool art kits, we recommend ages 5 and up with adult supervision! We have clients of all ages that love building their kits! The best part of the process is that everyone will want to participate!



Of course! We will be adding more cool art kits periodically! Stay tuned on our Instagram @lovepixart where we will be posting all of our new products!

Yes, our goal is to make you happy! If for some reason, you decide to change your design before you start, you can send us an email at hello@lovepixart.com with your order number and we will take it from there! 

FOR KIDS

We would love to make the perfect kit for you! Simply upload an image of what you are looking for here, and we will send you a digital proof of your design! Remember these kits are designed for kids so make sure to upload something without too many details. 

We recommend ages 3 and up with adult supervision! Children love to build the kits and especially hanging it in their room! It gives them a sense of accomplishment. We recommend teaching children how to use ‘the key’ to facilitate attaching the bricks. You can learn more about how to use it here! 

Of course! We will be adding more kits for kids periodically! Stay tuned on our Instagram @lovepixart where we will be posting all of our new products!



Yes, our goal is to make you happy! If for some reason, you decide to change your design before you start, you can send us an email at hello@lovepixart.com with your order number and we will take it from there! 

Yes! Simply add 4 kits to your cart and type this coupon code: BUNDLE. You will be saving $20 in total! You can see all our kids designs by clicking here!